At Designer's Warehouse, we understand the importance of quality control when it comes to receiving furniture and decor items on behalf of our interior designer clients. That's why we have a thorough inspections process in place to ensure that each item is in perfect condition upon receiving.
During our inspections process, we carefully examine each item for damages or imperfections, taking pictures of any issues that we find. These pictures are uploaded to our proprietary inventory software, which the interior designer has access to. This allows the interior designer to see any damages or imperfections and make informed decisions on how to proceed with the project.
If we identify any damages or imperfections during the inspections process, we alert the interior designer immediately. From there, we carry out the interior designer's instructions, whether that means shipping the item back to the vendor with an RMA number provided by the designer or working to do an in-house repair if the damage is minor.
By having this inspections process in place, we can ensure that each item is in perfect condition before it's delivered to the client's home. This not only helps us maintain our reputation for quality, but it also helps our interior designer clients provide exceptional service to their clients.
Additionally, our proprietary inventory software allows interior designers to have real-time access to their inventory, making it easy for them to manage their projects and ensure that each item is where it needs to be. This software also helps us keep track of each item's location, making it easier for us to pull items for delivery and installation.
In conclusion, the inspections process is a critical part of our quality control procedures at Designers Warehouse. By taking pictures, uploading them to our proprietary inventory software, and alerting the interior designer of any damages or imperfections, we can ensure that each item is in perfect condition before it's delivered to the client's home. Our commitment to quality, combined with our state-of-the-art inventory software, allows us to provide exceptional service to our interior designer clients and their clients.
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